RIVKA

Shipping Policy | Rivka Wear

Shipping Policy

Last updated: August 18, 2026

At Rivka Wear, all of our products are made to order. This means your order is produced specifically for you after your purchase is completed.

We currently ship to customers in the United States, Europe, and other international destinations where our fulfillment and shipping partners are able to deliver.

1. Order Processing & Production

Because our products are made to order, your purchase must first be processed and produced before it is shipped.

Production times may vary depending on the product, fulfillment provider, order volume, and seasonal demand.

In most cases, orders are prepared for shipment within 2–7 business days.

During holidays, promotional periods, high-volume periods, or unexpected production issues, processing may take longer.

Production and delivery estimates are estimates only and are not guaranteed delivery dates.

2. Shipping Times

After production, your order is handed over to the relevant shipping carrier.

Estimated delivery times depend on the destination and shipping method selected at checkout.

Typical international delivery times may range from approximately:

United States: 2–5 business days after fulfillment for standard shipping in applicable cases.

Europe: Approximately 5–15 business days depending on the destination and shipping provider.

Other International Destinations: Approximately 10–30 business days depending on the destination, shipping method, and local carrier.

Actual delivery times may vary due to customs processing, local postal services, weather conditions, holidays, carrier delays, or circumstances outside our control.

Printify's international standard shipping estimates can be as long as 10–30 business days for certain destinations and providers.

3. Shipping Costs

Shipping costs are calculated based on factors including:

  • Destination country

  • Product type

  • Number of items

  • Shipping method

  • Fulfillment provider

The applicable shipping charge will be displayed during checkout before you complete your purchase.

Shipping rates may vary depending on the fulfillment provider and destination.

4. Tracking Information

When tracking is available for your shipment, you will receive tracking information once your order has been shipped.

Please note that tracking updates may not appear immediately after an order is handed to the carrier. For some international shipments, tracking updates can take several business days to appear.

Certain fulfillment providers or shipping methods may not offer tracking for every destination.

Once tracking information is available, you can use the tracking link provided in your shipping confirmation email to follow your order.

5. International Shipping

Rivka Wear ships internationally to eligible destinations supported by our fulfillment and shipping partners.

International orders may be subject to customs clearance procedures that can affect delivery times.

Shipping availability may vary by destination due to carrier limitations, legal restrictions, or temporary shipping restrictions.

6. Customs, Duties & Taxes

For international orders, your country may impose customs duties, import taxes, VAT, or other fees.

Unless explicitly stated during checkout, Rivka Wear is not responsible for customs duties, import taxes, or other fees charged by the destination country or local authorities.

Any such charges are the responsibility of the customer.

Customs authorities may also delay shipments while processing international packages.

7. Incorrect or Incomplete Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully check your:

  • Full name

  • Street address

  • Apartment or unit number

  • City

  • Postal/ZIP code

  • Country

If an order is returned, undeliverable, or otherwise affected because an incorrect or incomplete address was provided, additional shipping or replacement costs may apply.

If you notice an address error immediately after placing an order, please contact us as soon as possible. Because orders may enter production quickly, we cannot guarantee that address changes will always be possible.

8. Delayed Shipments

Estimated delivery dates are provided for guidance only and are not guaranteed.

Delays may occur because of:

  • Customs inspections

  • Weather conditions

  • Carrier disruptions

  • Holidays

  • High shipping volumes

  • Incorrect address information

  • Local delivery issues

  • Other circumstances outside our control

If your tracking information has not updated for an extended period or your order appears significantly delayed, please contact us with your order number so we can investigate the shipment.

9. Lost or Missing Packages

If your order appears to be lost in transit, please contact us with your order number and tracking information.

We will review the shipment with our fulfillment and shipping partners and determine the appropriate next steps.

Please note that an order may occasionally be marked as delivered by the carrier even though it has not yet been located. In such cases, customers should first check with household members, neighbors, building management, or the local carrier where applicable.

10. Damaged Packages

If your package arrives damaged, please contact us as soon as possible.

Please provide:

  • Your order number

  • Photos of the damaged package

  • Photos of the damaged product

  • A description of the issue

Clear photographic evidence may be required so that we can investigate the issue with our fulfillment or shipping partner.

For order-related issues, Printify generally requires reports within 30 days of the delivery date or estimated delivery date.

11. Multiple Products in One Order

Orders containing multiple products may be fulfilled and shipped separately.

This can happen when products are produced by different fulfillment providers or facilities.

As a result, you may receive multiple packages and separate tracking numbers for the same order.

12. Failed Delivery & Returned Packages

If a package cannot be delivered because of an incorrect address, failure to collect the package, refusal of delivery, or another customer-related delivery issue, the package may be returned to the sender or fulfillment facility.

Depending on the circumstances, additional shipping or replacement costs may be required to resend the order.

13. Shipping Carrier

The shipping carrier is selected based on the fulfillment provider, destination, shipping method, availability, and other logistical factors.

The carrier may vary depending on the product and destination, and Rivka Wear cannot guarantee a specific carrier unless a specific shipping option is explicitly offered at checkout.

14. Contact Us

If you have questions regarding shipping, tracking, delays, missing packages, or delivery issues, please contact us through the contact information available on our website.

Rivka Wear

Website: https://rivkawear.com

Email: support@rivkawear.com

Please include your order number when contacting us about an existing order so that we can assist you as quickly as possible.

Important Notice

By placing an order with Rivka Wear, you acknowledge that the delivery times provided on our website are estimates and may be affected by circumstances outside of our control.

Nothing in this Shipping Policy limits any mandatory consumer rights or protections that may apply to you under the laws of your country or region.